Thursday, October 11, 2012

Experience with WACOM Cintiq 21"

I had to wait for it for a long time.... 8-9 months I think, just to get a chance for order this thing because catastrophic earthquakes in Japan during those few months in 2011 where the main factory was. It was true adventure considering where I live. Many companies had announcement on their web sites that they do have CINTIQ 21" on stock but it was not true because they asked me for money and to wait at least 2 months for dispatch. No way! Too much, money, too much risk and too much time to wait. I started to hunt refreshing my internet browser every hour hoping to catch ON STOCK status on the web. Sometimes, CINTIQ was ON STOCK only for 1 or 2 hours and suddenly gone! It was very stressful. B&H had most accurate status info of all other online shops and after few months of hunting, finally, I caught "my turn to order". B&H dispatched it in 24 hours and UPS was so professional that I had CINTIQ at my door in 6 days with detailed email where the package is at that moment. Very fast service considering that Bosnia VERY far away from USA. Custom costs killed me (33% of whole invoice), but at least, agony was over.

Huge and very heavy package finally was at my table. I was very tired of waiting and other emotional anticipations that I didnt want to open it. I do like painting and my profession but, I was so tired that I wasnt not sure if I want that thing at all...

2 days after, it was sunny afternoon, good mood and cup of coffee... and I started to unpack. B&H did a great job again making that heavy thing as safe as possible in the meaning of packing. Cintiqs fabric box was surrounded and floating between airbags and other safety packaging materials. Very big and very heavy hardware with strong bearing.

Mounting was easy and even with bunch of cables and connectors, connecting and software installation + calibration went smooth. Color problem with this panel was not an issue as with 12" Cintiq. The picture was perfect with many combinations for adjustments of color, brightness and contrast. 21" looked more than enough for comfortable work. Very fast I made my first painting. Adjusting Photoshop UI and choosing right brushes took me more time than unpacking and installation so my advice is to use as less customized brushes as you can cos if you dont, you will became a slave of this thing exploring tools instead to work. Go for minimum tools and be sure you will be intuitive enough.

You have to plan its place well cos moving around such heavy screen can be annoying specially if your table is too occupied. Hydraulic career like ERGOTRON LX (desk or wall mount) should be a good choice for space organization. That will help you to move it around and rotate with ease.

Dont rely on its 2048levels of pressure cos you can scratch its acrylic surfase. Rather go with brush opacity options inside painting software and if you dont use it too often, turn it off and protect it from dust with some blanket till next use.

Thats all for now. This is not a cheap peace of hardware and I wanted to share my experience and thoughts with people who are considering to buy this. And one more last thing, WHOEVER DRAW, NOTHING CAN REPLACE YOUR HAND AND DONT FORGET IT. Draw on paper like and accept this monitor just as helping tool. Dont became slave to it but make it slave to you! I hope I helped...


  1. Congratulations Alen!
    I hope that will serve you well and will burst your creativity.

    Cintiq 21, my unfulfilled wish.

  2. Thank you my friend :) Its been there for a while but I wanted to try it well before sharing anything cos I know there are artists who needs info and has dilemmas to get it or not. After all, it is good peace of hardware but not necessary to have, remember that!